Kuzzle
Privacy Policy
1. Introduction
Kuzzle, a simplified joint stock company registered with the Montpellier Trade and Companies Register under number 823 509 070, with its registered office located at 219 rue Le Titien, 34000 Montpellier, publishes this website and acts as data controller for all personal data collected via the kuzzle.io website.
Kuzzle attaches particular importance to the protection of personal data and undertakes to comply with the General Data Protection Regulation (GDPR) and applicable French legislation.
This Policy explains:
– what data is collected
– how and why it is used
– with whom it is shared
– and what your rights are.
It applies to all interactions carried out via the website: forms, newsletters, cookies, downloads and browsing.
Translated with DeepL.com (free version)
2. Data collected
2.1 Data provided directly by the user
When you use our forms, you may be asked to provide:
– Surname, first name
– Work email address
– Company name
– Job title
– Telephone number
– Free text message
– Preferences (newsletter, events, etc.)
This data is necessary for processing your request.
2.2 Data collected automatically
When you browse our website:
– Technical cookies
– Audience measurement cookies
– Marketing cookies (if you consent to them)
– IP address (anonymised for analytics)
– Device type, browser, pages viewed
– Technical logs necessary for security
2.3 Data from partners
Kuzzle may receive certain data via:
– Advertising campaigns (Google Ads, LinkedIn)
– Event registrations
– Business partners and integrators
This data is processed in accordance with applicable contractual and legal obligations.
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3. Purposes & legal bases
The legal basis is Kuzzle’s legitimate interest in developing its commercial activity. Consent may be required for certain marketing operations (e.g. newsletters).
4. Internal teams
4.1 Internal teams
The data is accessible to the following teams:
– marketing
– sales
– support/customer relations
– management
All are subject to a confidentiality agreement.
4.2 Technical subcontractors
Certain data may be processed by our service providers, in particular:
Hosting & maintenance
The website is hosted and maintained by COMTRAST, a single-member limited liability company registered under number 924 889 207, 5 Allée Frédéric Jacques Temple, 34830 Jacou
Its role includes:
– website hosting
– server and database management
– regular backups
– website monitoring and security
Under the GDPR, COMTRAST acts as a technical subcontractor and undertakes to:
– not access personal data except in exceptional technical circumstances
– never extract or copy data
– comply with the security measures imposed by the GDPR
– notify Kuzzle in the event of a breach within 24 hours
Other potential subcontractors:
– HubSpot (CRM, forms, tracking)
– CookieYes (consent management)
– AWS + Acronis (backup storage via Comstrat)
– IONOS (hosting provider)
– Videoconferencing or event platforms (if used: Livestorm, Zoom, Teams, etc.)
– Hotjar
– Google for advertising campaign management
All subcontractors act in accordance with our instructions and may not use the data for their own purposes.
5. Transfers outside the European Union
Certain marketing tools (e.g. HubSpot, Google, LinkedIn) may transfer data outside the EU. In this case, the following safeguards apply:
– Standard Contractual Clauses (SCC)
– Strict contractual framework
– Minimisation of transferred data
Certain service providers (Google, LinkedIn, Hotjar, HubSpot) are located or process data outside the European Union, particularly in the United States.
6. Retention period
Technical backups are managed by COMTRAST according to a frequency defined in the hosting contract.
7. Your rights
In accordance with the GDPR, you have:
– Right of access
– Right to rectification
– Right to object
– Right to erasure
– Right to restriction
– Right to portability
– Right to withdraw your consent at any time
– Right to lodge a complaint with the CNIL
8. Exercising your rights
You can exercise your rights by writing to:
📧 dpo@kuzzle.io
Proof of identity may be requested in case of reasonable doubt.
Response time: 1 month maximum.
If your request concerns the complete deletion of your data, we will inform you of the possible consequences (e.g. loss of access to certain content).
9. Data security
Kuzzle and its subcontractors implement:
– rigorous authentication and access management
– secure data storage
– encryption of sensitive data
– regular backups and restores
– monitoring of security incidents
– notification in the event of a breach within the legal time limits
Access to data is strictly limited to authorised employees.
10. Subcontracting
All subcontracting is governed by a contract in accordance with Article 28 of the GDPR.
COMTRAST complies with the following commitments:
– non-disclosure
– no unauthorised subcontracting
– GDPR compliance
11. Minors
The Kuzzle website is intended exclusively for a professional audience.
We do not knowingly collect data relating to minors.
In the event of accidental collection, the data will be deleted immediately.
12. Cookies and Trackers
To understand how cookies are used, their purposes, and to manage your preferences, please see our:
👉 Cookie Policy:
13. Updates
This Policy may be amended at any time.
Last updated: December 2025